Wescot are a contact centre-based business offering a range of financial services to a large number of blue-chip organisations – from complete outsource solutions to collections, recoveries and trace activity.
We work on behalf of a number of banking, utility, telecoms and retail finance companies whose customers have fallen behind with their repayments. These companies pass their accounts to Wescot to manage, we work with each individual customer to establish an affordable and sustainable repayment arrangement for the debt.
We’re a member of the Credit Services Association and are regulated by the UK Financial Conduct Authority (FCA). We’re proud to be at the forefront in helping to shape best practice standards for the industry and to be one of the first organisations within our industry to be authorised by the FCA.
We pride ourselves on working to the highest ethical standards; as underpinned by our vision, mission and values; and our client partners trust us to fully represent their brand and customer ethos.
We employ just over 1,200 employees across four UK based locations – Hull, Glasgow, Saltcoats and Telford.
Our vision is ‘to be the industry-leading trusted provider’, and the only way to achieve that is through our people. Our colleagues are our most important asset and our aim is to recruit, develop and motivate each colleague giving them the opportunity to succeed.
